An important part of all of the medical plans is improving long-term health and managing the cost for both our
associates and ShopRite. That’s why we provide programs and resources that encourage healthy actions at no
additional cost to you. Through Aetna, our medical plan administrator, we offer a wide variety of programs and
services to help you identify opportunities for improvement. Check out your benefits guide for details about the programs and services below.
Aetna Concierge Customer Service
Your Aetna Concierge is like your personal
health care assistant – helping you to understand your health plan and
answering your questions. Your concierge can even make appointments for
you.
Aetna Drug Savings Review Program
This review of pharmacy claims helps increase
safety, save money, and improve quality of care. Drug reviews are done
after prescriptions are filled and coordinated directly with your
medical provider, so you won’t experience any disruptions.
Aetna One Choice
This program provides ongoing nurse support and
coaching. Whether you’re managing a chronic condition or have an
upcoming surgery, Aetna nurses can help you put together a plan,
understand your benefits, and answer your questions.
Aetna Pharmacy Advisory Program
If you have one of
10 conditions, Aetna's Care Support team will contact you directly when
you fill your first prescription to treat your conditions, if you are
not taking your medication as directed, and if you miss one or more
refills.
Feel confident about your medical decisions. As part of your employer provided benefits, you can get an expert second opinion from a leading specialist at no additional cost to you. Connect directly with experts by video from the comfort of home. Ask questions, get answers and feel empowered to make the best healthcare decisions. This benefit is available for all full-time, non-union associates and their eligible dependents.
Our specialists can help you:
We have a wide network of expert doctors across hundreds of subspecialties and thousands of conditions. 87% of consultations with 2nd.MD lead to an improved treatment plan.
Download this flyer and learn more.
Memorial Sloan Kettering Cancer Center (MSK) Direct
Through a partnership with Memorial Sloan Kettering Cancer Center (MSK), MSK Direct
is your resource for prevention through diagnosis and ongoing treatment in cancer care,
providing practical and emotional support. An MSK Direct Care Advisor helps find the best
cancer care possible, either through on-site care at MSK (in certain states), or remotely,
where MSK doctors guide your treatment in partnership with your local doctor.
Teladoc Health
Did you know you can talk to a doctor anytime and for as
long as you need? Teladoc Health gives you 24/7/365 access
to a board certified doctor through the convenience
of phone or video consults. It’s a quick and affordable
option for quality medical care — with $0 copay for
general medical care; specialty care (e.g., mental and
behavioral health care, therapy, dermatology, and other
specialty services) is subject to a fee schedule.
The Aetna Health Assessment
is available to you and is a simple,
confidential tool for helping you to stay healthy. The assessment can
give you valuable insight into your overall health and potential risk
factors. Once you
complete the online questionnaire, you will receive a full assessment of
your current health status, including potential risk
factors and tips to modify your behavior for better health. You can
print the report for your files and share it with your
doctor.
The Health Assessment is completely confidential and takes less than 30
minutes to complete. To take the assessment, visit www.aetna.com.
2nd.MD Health Advisory Services
Feel confident about your medical decisions. As part of your employer provided benefits, you can get an expert second opinion from a leading specialist at no additional cost to you. Connect directly with experts by video from the comfort of home. Ask questions, get answers and feel empowered to make the best healthcare decisions. This benefit is available for all full-time, non-union associates and their eligible dependents.